Refund Policy

At ISDC Learning, we are committed to providing high-quality educational services. In the rare event that you are not satisfied, we have a transparent refund policy in place:

1. Refund Eligibility
   • Refunds are available within 7 days from the date of enrollment.
   • To be eligible for a refund, the user must not have completed more than 10 % of the course content.
2. Refund Process
   • To request a refund, please support@isdclearning.co.uk
   • Clearly state your reason for seeking a refund and provide relevant details, such as your name, email and course name.
3. Refund Approval
   • Refund requests are subject to review, and approval is based on the validity of the reasons provided.
   • Approved refunds will be processed within 7 days and credited to the original payment method.
4. Non-Refundable Items
   • Certain services may not be eligible for a refund. These will be clearly indicated at the time of enrollment.
5. Course Cancellations
   • We reserve the right to cancel a course or service. In such cases, participants will be notified, and a full refund will be provided.
6. Late or Missing Refunds
   • If your refund has not been processed within the specified timeframe, please check your bank account first.
   • If the issue persists, contact your credit card company or bank before reaching out to us.
7. Contact Information
   • For refund inquiries or assistance, please contact our dedicated student support at support@isdclearning.co.uk
8. Modification of Refund Policy
   • This refund policy is subject to change. Any updates will be communicated through our website.