Refund Policy

At ISDC Learning, we are committed to providing high quality educational services. Please note the following refund terms:

Refund Eligibility

• Refund requests will only be considered within 7 days from the date of registration.
• To be eligible for a refund, the student must submit the request within the 7-day refund window.
  Important Note
  
  • No refund will be provided once the batch has commenced, irrespective of the student’s attendance or participation.
  • No refund will be provided once access to the learning materials, learning platform, or any other course-related resources has been granted to the student.
  • Any refund request submitted after the commencement of the batch will not be eligible for consideration.

Refund Process

• To request a refund, students must email support@isdclearning.co.uk within 7 days of registration .
• The request should include the student’s full name, email address, course name, and reason for the refund request.

Refund Approval

• Refund requests are subject to review and approval based on compliance with the above policy.
• Approved refunds will be processed to the original payment method within the applicable processing timeline.

Non-Refundable Items

• Certain services may not be eligible for a refund. These will be clearly indicated at the time of enrollment.

Course Cancellations

• We reserve the right to cancel a course or service. In such cases, participants will be notified, and a full refund will be provided.

Late or Missing Refunds

• If your refund has not been processed within the specified timeframe, please check your bank account first.
• If the issue persists, contact your credit card company or bank before reaching out to us.

Contact Information

• For refund inquiries or assistance, please contact our dedicated student support at support@isdclearning.co.uk

Modification of Refund Policy

• This refund policy is subject to change. Any updates will be communicated through our website.